Complaint Against Taxi

+91-33-2640-4001

Extn. 217

Traffic Helpline

+91-33-2666-1110 / 2641-5614 / 2637-4762, Dial- 100

FAQ

What will you do if you are stopped by traffic police for any violation?
  • Pay-up: Pay the compounding amount against a receipt or
  • Contest: Surrender a document (like driving license) against a challan receipt and attend the court on a given date. In the court, after contesting the case, you will be either: i) acquitted or ii) fined.
Need a No Entry Permission:-

Commercial Vehicles engaged in essential services like supply of LPG, Petroleum Products, Vegetables, Milk, etc. are required to ply during restricted hours / places. You need to apply for ‘Entry Permission’ to ‘Deputy Commissioner of Police’ (Traffic), Howrah City Police, 24, Bellilious Road, Howrah 711101, along with following attested documents:

  • Pollution Certificate
  • Fitness Certificate
  • Registration Certificate
  • Permit
  • Tax Paid Receipt
  • Insurance
  • Previous Permission (if applying for the 2nd time).
    Route, timing and duration of entry permission should also be mentioned.
Traffic Related Complaints/Suggestions:-

Any traffic-related complaint/suggestion could be sent to Traffic Officers mentioned in the organizational chart through post or directly to OC MV Section, Howrah City Police through e-mail at the following e-mail address: howrahcitypolice.itms@gmail.com.

Complaints Against Corruption:-

Information regarding corruption may be sent to the Office of the Deputy Commissioner of Police (Traffic), Howrah City Police at Traffic Head Quarter, 24, Bellilious Road, Howrah 711101, OR through e-mail at the following e-mail address: dcptraffichpc@gmail.com OR dcptraffichpc@policewb.gov.in

Towing of vehicle by a Traffic Crane or B.D. Van:-

Contact the nearest Traffic Guard/Sub-Traffic Guard. You will be required to pay compounding amount for improper parking plus towing away charges depending upon your vehicle type.

How to obtain Traffic NOC for Building:-

1. Documents required:-

  • I. An application addressed to Deputy Commissioner of Police (Traffic) mentioning the category, structure and address of the proposed building.
  • II. Three copies of the plan of proposed building.
  • III. Synopsis of the proposed building plan mentioning area, type of the flats and nos. of flats floor wise (if, any).

    The application file should be submitted to the Office of the Deputy Commissioner of Police (Traffic), Traffic Head Quarter, 24, Belilious Road, Howrah - 711101.

2. Survey of the building conducted by:- Inspector In-charge of concerned Traffic Guard, Traffic Inspector (HQ), and Assistant Commissioner of Police (Traffic - II).

3. After completion of the enquiry & survey the report is sent from the office of Deputy Commissioner of Police (Traffic) to the office of Deputy Commissioner of Police (HQ), Howrah Police Commissionerate.

4. The final traffic NOC is issued from the Office of the Deputy Commissioner of Police (HQ), 28, Nityadhan Mukherjee Road, Howrah - 711101.

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